Wednesday, January 07, 2009
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Customer Testimonials
'I like the fact that I can call technical support and they will talk me through any issues we might have, whether this is a simple matter of making some minor configuration changes, or because the server has just gone down. Knowing somebody will be willing to speak to me so we can discuss and fix the problems makes all the difference'
Veronica Doherty
Network Manager
Lostock College
'I have always found all the ITS-Feda staff to be very professional and efficient in my dealings with them.'
Guilherme de Sousa
Desktop Services Manager
Heriot Watt University
'Wonderful course, wonderful trainer'
Andy Tu
Office of the Chief Information Officer
World Intellectual Property Organisation
'Thoroughly impressed with ITS Feda's training services. I had a fantastic seamless experience, staff bent over backwards to get things sorted for me and when I arrived I found the instructor fantastic, highlighting all the important things I really needed to know to get things running. I would come back anytime.'
Tim Ozman
IT Administrator
Avon Fire & Rescue Service
'Best place I've ever been for training'
Paul O'Leary
IT Technician
Self-funded student
'We were looking for someone who was highly cost effective and understood where we were coming from. There are plenty of training companies out there, most of whom do a good job, but ITS Feda have a background in HE and know what we’re working with and that makes a major difference. But what’s most important is that we were never made to feel like a number. ITS Feda have always worked with us to bring solutions, not tried to sell us things, taken the trouble to understand who we are and what we need and brought us the right solution at a reasonable price, and I can’t argue with that!'
Avril Brown
IS Technical Team Leader
Queen Margaret University
ITS Feda participated in a review and audit by the Microsoft Quality Assessment Program in 2008 and was found to have met the requirements for courseware utilization, trainer certification, hardware, facilities, and customer satisfaction
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